Launching e-commerce operations across the EU with a comprehensive compliance strategy.

The Challenge

A company faced the complex challenge of expanding their e-commerce operations into the EU while navigating an intricate web of tax regulations, legal requirements, and compliance standards across various EU countries. They sought CEG’s assistance in setting up an e-commerce platform that could efficiently collect taxes, issue compliant invoices, and seamlessly process transactions in line with EU regulations.

How did CEG help?

CEG formulated a multifaceted approach leveraging technology industry experts, tax specialists, and IT professionals to address the client’s e-commerce setup requirements comprehensively. The focus was on embedding custom software solutions into the client’s website to capture and manage tax obligations effectively. The approach involved rolling out the implementation in stages and conducting rigorous testing to ensure compliance with EU standards.

CEG’s approach revolved around collaboration between technology experts, tax specialists, and IT professionals to design and implement a robust e-commerce platform tailored to the client’s needs. The website integrated custom software solutions to streamline tax collection, invoice generation, and transaction processing in compliance with EU regulations. Rigorous testing ensured the platform’s suitability for EU operations.

Where are they now?

As a result of CEG’s intervention, the client successfully expanded its e-commerce operations into 22 different EU countries. They now have a streamlined process for collecting VAT refunds, ensuring warranty compliance, and establishing direct connections with third-party logistics providers, minimising transaction processing complexities. This has led to enhanced operational efficiency and improved ROI for the client’s EU expansion endeavours.